RivMed is an Aboriginal Community Controlled Organisation committed to improving the health, wellbeing and future of Aboriginal people, families and communities. Through our Aboriginal Family Preservation Program, we work alongside families to keep children safe at home, strengthen family relationships and ensure children remain connected to culture, community and Country.

We're looking for an experienced, passionate and values-driven Service Coordinator to lead our team of Family Caseworkers and Family Coaches in XXXXXX. This is an opportunity to mentor others, provide practice leadership and ensure Aboriginal families receive high-quality, culturally safe support that creates lasting change.

About the Role

As the Aboriginal Family Preservation Service Coordinator, you'll provide day-to-day leadership, supervision and practice oversight to a multidisciplinary team delivering intensive family preservation services.

You'll guide casework practice, oversee referrals and case allocation, support staff development and ensure services are delivered in line with the Wirrimbirra Family Services model and program requirements. You'll also maintain a small caseload of complex families, providing senior practice support where it's needed most.

Working closely with families, the Department of Communities and Justice (DCJ) and community partners, you'll play a pivotal role in strengthening families, improving child safety and leading a high-performing team committed to better outcomes for Aboriginal children.

What You'll Be Doing

• Lead, supervise and mentor a team of Family Caseworkers and Family Coaches.
• Provide practice leadership, coaching and reflective supervision to support high-quality casework.
• Allocate referrals and manage team workloads to ensure timely and effective service delivery.
• Oversee intake, assessment, case planning and intervention for families.
• Review and approve case plans, progress reports and case documentation.
• Maintain a small caseload of complex families requiring senior practice oversight.
• Work collaboratively with DCJ, community organisations and key stakeholders to coordinate integrated support.
• Monitor program performance, compliance, reporting and contractual requirements.
• Foster a positive team culture that reflects Aboriginal community control, cultural safety and continuous improvement.

Who we are

Riverina Medical and Dental Aboriginal Corporation (RivMed) is a long-established Aboriginal Community Controlled Organisation in the heart of Wiradjuri Country. 

RivMed work to effect change in the most marginalised and vulnerable people in our community. We work to achieve this through the provision of culturally appropriate medical and well-being services for Aboriginal people and their families.

About You (Selection Criteria)

You'll be passionate about supporting Aboriginal families and committed to delivering high-quality, culturally safe services.

• A Bachelor of Social Work (preferred), or a Diploma in Community Services or related qualification.
• Demonstrated experience leading teams within child and family services.
• Strong knowledge of child protection, family preservation and statutory systems.
• Experience supervising staff, providing practice guidance and managing complex casework.
• Exceptional leadership, communication and stakeholder engagement skills.
• The ability to obtain and maintain required clearances including Working with Children Check, National Police Check and evidence of COVID-19 vaccination status.
• Current unrestricted Driver Licence and the ability to travel for work, including occasional overnight stays.

Desirable

• Aboriginality
• Recent experience in the social services sector.

We offer an excellent range of benefits including but not limited to:

• Excellent remuneration
• Full access to salary sacrifice arrangements up to a grossed-up value of $30,000
• Access up to $2,650 of pre-tax meal and entertainment expenses
• Enjoy the benefits of novated leasing, allowing you to save on tax and drive the car of your choice
• Access to the Community Services Industry Portable Long Service Leave Scheme
• Access to an Employee Assistance Program, with the cost of external counselling sessions paid by the Corporation
• Excellent training and development opportunities

Applications

Don't wait to apply!  Applications will be assessed as they are received, and interviews may be conducted at any stage during the recruitment process. As such, this vacancy will remain open until a suitable candidate is appointed.

To apply, please submit a copy of your up-to-date resume and a cover letter highlighting your suitability based on the role requirements and skills mentioned above

This position is open to all suitable applicants; however, we strongly encourage Aboriginal and Torres Strait Islander applicants to apply.

If you have any queries regarding this position, please contact Felix Machiridza (FFT Manager) on 0438 044 564 or email felix.machiridza@rivmed.org.au .

Employment conditions

Employment is subject to a clear Working with Children and Criminal Record Check and demonstrate vaccination for Covid-19.